customer support

24/7 Customer Support Access

We are committed to supporting our users and offer 24/7 customer support under these conditions:

  • Users with active funds in their accounts are eligible for instant 24/7 customer support.
  • If your account balance is $0, response times may range from 5 hours to 1 day.

Please note that our support is limited to issues directly related to our software or applications. We do not provide assistance for third-party software, hardware, or any external services.

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